|
TSA CUSTOMER SERVICE REPRESENTATIVES
Description:
This position will be
supporting the TSA Integrated Hiring Operations and Personnel (IHOP)
program and will serve multiple functions as the primary point of
contact for a specific group of airports. Under this new contract
Lockheed Martin will develop a fully integrated human resources solution
to support the recruiting, assessing, hiring, paying and promoting of
all TSA employees. Lockheed Martin will develop and deploy an advanced
HR system, as well as provide the people and processes to manage TSA's
human resource services.
Duties:
As the primary
point-of-contact for TSA, the selected individuals will develop and
maintain positive customer relations at the airports; coordinate with
various functions within the organizations to ensure that all requests
are handled appropriately and in a timely manner. They will work with
TSA executives and managers to identify issues before they become
problems, are readily accessible for questions, problem resolution, and
are the customer advocates ensuring that customers' concerns are
communicated and addressed. They will ensure that new initiatives are
communicated effectively with key field officials and that the
implementation is coordinated and carried out with minimum disruption.
Required:
-
Bachelor's degree
or higher from an accredited college/university
-
8-10 years of
professional experience
-
US Citizenship
-
Ability to obtain
a TSA Public Trust Security Clearance
Desired:
- HR Background and Experience
- Airport and/or TSA
experience and knowledge
- Customer Service
and Support
Location:
Various sites through out
the US based on TSA requirements
For consideration for this
position, please submit your resume to
 .
< Back to main job list >
Note: To limit spam, email links
have not been activated. |
